Deb CarverOwens
PO BOX 2214
Foley AL 36536
deb@debcarverowens.com
The Lord is my Shepherd; I shall not want
~ Psalms 23:1
Some men see things as they are and ask, "why?" I dream things that never were and ask, "why not?"
--- George Bernard Shaw



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ISBN: 978-1-365-23743-0

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A friend is one that knows you as you are, understands where you have been, accepts what you have become, and still, gently allows you to grow.
~ William Shakespeare
Some men see things as they are and ask, "why?" I dream things that never were and ask, "why not?"
--- George Bernard Shaw



Download your Experiences in
EPUB formatted ebook.
$6.99
$4.99
ISBN #: 978-1-365-23561-0

Support independent publishing: Buy this e-book on Lulu.

Resume

SUMMARY
Professional with over 8 years of experience in database management, data entry, and customer service. Demonstrated expert knowledge of MS Access with extensive experience developing databases and processes for data entry. Accomplished skills on computers, 10-key and transcription machines. Demonstrated record of high performance standards, including attention to schedules, deadlines, and quality work.

COMPUTER SKILLS

Languages
· Proficient in English including grammar, sentence structure, and editing.
Software

· Typing - 65wpm
· Strong Customer Relation Skills
· Computer Proficiency
· Data Entry
· Phone Skills - Multiline
· Word Processing
· 10-Key by Touch
· Filing
· MS Word, MS Excel, MS Access, Powerpoint
· Advanced experience with Html editing, form building, web design using Coffeecup software
· Experience in transcription

EXPERIENCE

7/2014-12/2014
Freelance, Scribie.com
· Transcribe documents from audio files
· Accomplishments - Finished files before acceptable time limits, attention to details of verbiage in audio recordings, rating average for ongoing documents: 3.71

6/2012-2/2014
Cashier/Customer Service, Riteaid
· Greet customers in friendly fashion and receive payment using cash register system · Stock and move metal shelves with strict attention to detail
Accomplishments - Certificate of acknowledgement for exemplary customer service, Coupons received for knowledge of work environment and customer service,

6/2006-6/2012
Author, Home Business
" Write 4 science fiction novels and 2 short stories
" Organize 2 books of poetry

5/2005-5/2006
Quality Control, 1st American Default Solutions
" Verify claim info, distribute post claim data to necessary media, correct and reproduce claims in proper form for sub mission to various companies.
Accomplishments - Demonstrate knowledge of FNMA, FREDDIE MAC, conventional, and FHA investor billings, readily and quickly learn necessary data entry programs, organize and prioritize workload as necessary.

8/2004-4/2005
Secretarial/Office, Snelling & Snelling
Worked at various companies in a temporary capacity
Accomplishments - Permanently hired at 1st American, received raise.

5/1995-7/2004
Service Writer/Office Assistant, Mid-Texas Truck and Trailer
Organize and post payments to appropriate media, answer multiline phone, dispatch service calls with proper paperwork and direction, order parts for truck and trailer repairs.
Accomplishments - Create databases in MS Access for data entry, merge MS Access spreadsheet with MS Excel spreadsheet for correct continuing charges to purchase order customers, transcribe correspondence using transcription machine.

EDUCATION

1971
Diploma, Manuial High School
Basic Studies

1986
Diploma, Barclay College
Legal Secretary

1998
Diploma, At-Home Professions
Medical Insurance Billing

REFERENCES

Will be given upon request.